BASICS

• Based in: Paris or full-remote position (1-hour difference from Paris timezone)
• Contract: : Permanent contract
• Manager: Dounia, Group Product Manager
• Budget: from 65 to 75k€

Shipup is a mission-critical tool for online retailers, offering best-in-class post-purchase experience to millions of end customers.

We want to tackle ambitious changes in our product in the next year, building innovative capabilities that further differentiate our value proposition and position our Product as best-in-class and easy-to-use in the market.

JOB DESCRIPTION

Our commitment

You’ll significantly impact in a dynamic environment that fosters autonomy, ownership, a product-driven mindset, and a focus on measurable outcomes. You'll have countless opportunities for discovery, innovation and hands-on building or implementation.

3 reasons to trust us:

1. We have a small product team, which means you'll need to work autonomously, take ownership of your responsibilities, and proactively launch initiatives to enhance team performance.
2. The product team is central to the company, playing a crucial role in ensuring smooth collaboration across all departments. Maintaining alignment through the product will be key to our overall success.
3. Discovery is vital. Our product is complex, serving diverse personas, so deeply understanding our users and identifying new opportunities will be essential.

Context

You will be joining one of our two squads, in place of our current Principal Product Manager. You will be working with a dedicated Product designer and a dedicated Tech team.

In order to give ourselves the means to achieving this, we are also investing in our product and tech team by opening a third cross-functional squad.

What you'll do

• Prioritize and communicate clear product roadmaps.

Craft and execute product initiatives that align with Shipup’s missions, business goals, and team OKRs.

Define and clearly communicate the product vision and roadmap to stakeholders (including C-level), ensuring alignment and driving strategic goals, by explaining the story/rationale behind the choices, compellingly.

• Ensure product quality meets our standards of excellence.

You will work hand in hand with your Tech lead to look over the engineering team, making sure projects stay on schedule.

You will write comprehensive product specifications. And be in charge of the QA.

You will make sure to keep an agile approach allowing your to quickly iterate on your product.

You will define the right proxies to evaluate the success and impact of an initiative in the short and long term, and monitor them carefully once in production.

• Collaborate closely with other Product functions

You will work hand in hand with Product Designers to ensure the solution you are delivering is a good fit with the problem identified. You will also work closely with the Product Marketing Manager to build an effective release plan that guarantees its adoption.

• Collaborate closely with other teams

Work closely with cross-functional teams, including our Engineering, Customer Success, Marketing, and Sales team, to develop and launch new product features and improvements that deliver value to Shipup and drive company growth. 

You will mobilize and influence other departments to achieve your team’s objectives.

• Participate in the definition of our team strategy

Help define the team quarterly OKRs.

Assess the success of the Product strategy of your Product scope, and to adapt it if needed.

You will think proactively about competitors’ insights to inform product strategy. You will use all insights to inform product strategy and identify sustainable competitive advantages for your use case.

• Team Leadership

You will be coaching more junior PMs and help them improve their Product skills using a pedagogical approach.

You will take leadership in company-wide projects.

The team

You’ll join a team of nineteen (14 technical and 5 product people) led by Léa (our CPTO) and Loïc (VP Engineering). The team is currently divided into two cross-functional squads. Our aim is to keep growing that team with the opening of a third squad in mid-2025!

At Shipup, we enjoy working with humble teammates who seek to work collaborative and friendly environment that fosters continuous learning. Our teammates come from diverse educational backgrounds and know how to use & adapt their tools according to the challenges at hand. They care and are proud of how they work, but also why.

They enjoy contributing to the company & product activities that allow them to make an impact beyond the code itself.

Our Product team is currently composed of:

• Léa, CPTO
• Dounia, Group Product Manager
• Emmanuel, Principal Product Manager for the Online Shopper Squad
• Matteo, Lead Product Designer
• Valérie, Product Designer
• Souheila, Product Marketing Manager

Engineering team: 9 advanced/senior developers, 2 EM, 2 Staff Engineers, and 1 VP Engineering

Project management: SCRUM sprints of 2 weeks (daily, planning, retro, grooming…)

Our Product Stack

• Asana
• Figma
• Hotjar
• Heap
• Product Board
• Metabase
• Stonly 

What you have...

• You bring at least 5 years of relevant experience in a similar position

• You are comfortable with both Discovery and Delivery

You are used to conducting user research, collecting and structuring insights.

You rely on a data driven approach to validate if an opportunity is worth prioritizing.

You write structured and easy to understand Product specifications on complex features

• You have a ship to learn approach

You have a strong agile mindset.

You know what you need to learn and you find the right scope of release to make sure to gather the right insists and leverage them for your future releases.

• You are impact and data driven 

• You have a considered, detailed approach to communication

• SaaS/B2B sensibility

• English and French skills

You master both languages so you can interview our clients in France and around the world.

What you’ll get…

• Flexible hybrid remote model: work from our Paris office or fully remotely, as long as you're within one hour of Paris time. We know that everyone has their own way of working that best fits their lifestyle and needs.
• International environment: join a diverse team with 10+ nationalities where English is our official language.
• People-centric company: we believe that happy and healthy collaborators can achieve great things. Investing in their wellbeing is investing in our success. Check out what our employees are saying about us on Glassdoor!
• Fun workplace where connections thrive: we value human connections and a collaborative work environment. That is why we organize opportunities to spend time together, whether physically or remotely.
  • 4 mandatory gatherings per year: we cover your expenses to join key company-wide events, including company & team offsite, plenary session and team event in Paris.
  • office events: bi-monthly lunches at a restaurant with your peers, afterworks, breakfasts, themed activities...
  • remote events: quarterly virtual gatherings (e.g. cheese tasting, flower decoration) and a buddy program to connect with teammates.
• 33 days of paid time off: a generous PTO policy to support your work-life balance.
• Swile card: Meal vouchers and more than €500/year for green transport subsidies (public transport, bike purchases, protective gear etc.).
• Coworking space: If you’re outside of Paris area, we’ll refund up to €500/month for a coworking space.
• Work from home set-up: Get up to €500 to create an optimal home office with a desk and/or chair.

RECRUITMENT PROCESS

Our interviews align with our flexible remote policy, allowing you the choice to attend either on-site or remotely.

Here are the steps of our recruitment process :

(45min) Screening call with Angélique, our Senior Talent Acquisition Manager
To better understand your career plan and answer any of your questions.

(01:00) Hiring manager interview with Dounia, Manager of this role
To assess your technical expertise and gain insight into your product vision.

(01:30) Product case with 3 Shipup members
To assess your English proficiency, evaluate how you articulate and defend your ideas, and gauge your product and business acumen.

(00:45) Top grading with Léa, CPTO 
To validate your PM mindset and understanding of Shipup and its challenges.

Reference check
To get feedback from former collaborator(s)

END NOTES

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.