BASICS

• Based in: Paris or full-remote position (1-hour difference from Paris timezone)
• Contract: Full-time permanent contract
• Manager: Loïc, VP of Engineering
• Team: Engineering
• Budget: from 73k€ to 75k€

Shipup is a mission-critical tool for online retailers, offering best-in-class post-purchase experience to millions of end customers. We’re looking for an Engineering Manager to lead the creation of our third cross-functional squad.

🛍 The role

Context

We want to tackle ambitious changes in our product in the next year, building innovative capabilities that further differentiate our value proposition and position our Product as best-in-class and most easy-to-use in the market.

We're looking to hire an Engineering Manager to lead a newly formed “Grow” Squad, focused on one of our most innovative value propositions: driving revenue for online retailers during the delivery phase.

This Squad will operate in a fast-moving, entrepreneurial fashion. You’ll need a strong product mindset, a ship-to-learn approach, and the ability to iterate quickly to uncover the best solutions.

You’ll be joining a fully staffed squad alongside two full-stack engineers, a product manager, and a full-time designer.

Missions

• You’ll lead a team of engineers building new product features from start to finish, from research and design to delivery, maintenance and polish.
• As a hands-on engineering manager, you’ll also have the opportunity to contribute directly to changes enacted by the squad.
• You’ll act as a product-minded servant leader, ensuring your team delivers efficiently and sustainably in alignment with business goals, and helping your direct reports grow by providing frequent feedback and coaching.
• You’ll strive and be empowered to continuously improve the efficiency of our tech and product team by reducing friction and improving our tooling and processes.

🙌 The team

You’ll join a team of 22 (15 in engineering and 7 product people) led by Loïc (VP Engineering) and Dounia (Director of Product), divided into three cross-functional squads.

At Shipup, we enjoy working with humble teammates who seek to work collaborative and friendly environment that fosters continuous learning. Our teammates come from diverse educational backgrounds and know how to use & adapt their tools according to the challenges at hand. They care and are proud of how they work, but also why.

They enjoy contributing to the company & product activities that allow them to make an impact beyond the code itself.

Team organization

Our Tech & Product team relies on a robust framework, which balances investment in the projects that are most valuable to our customers with the technical evolutions necessary for the good health and maintainability of the product.

• Cross-functional teams following the squad philosophy: each squad has its dedicated Engineering Manager, Product Manager and Product Designer.
• Best-in-class development practices: pair-programming, continuous delivery, slack time, testing, extensive documentation...
• Quarterly roadmap executed in 2-week sprints with integrated feedback loops
• On-call process : each week, a different member of the team is in charge of application monitoring as well as customer requests and issues — a great opportunity to be closer to the end-user and collaborate with other Shipup teams.

You can learn more about our internal organization, technical challenges, methods and approaches thanks to our engineering blog and engineering page on Welcome to the Jungle.

👩‍💻 The technical stack

Engineering

• TypeScript, React, Redux, React Testing Library, CSS Modules, Webpack for frontend
• Ruby on Rails and Golang for backend
• K8s Hosted on GCP
• Datadog, LogDNA, Sentry for monitoring
• PostgreSQL + Elasticsearch + RabbitMQ + Redis for storage
• Kubernetes + Docker for ops

Global

• Asana, project management tool
• Slack, messaging platform
• Notion, documentation platform
• PayFit, payroll & compliance for french talents
• Lattice, people success platform
• Deel, payroll & compliance for international talents

🌟 What you have...

• You’re comfortable going from zero to one on new product functionality, iterating quickly to validate new ideas with customers and pivoting as needed.

• You’re comfortable being hands-on in a full-stack context, through code contributions or reviews.

• You’re product-minded: not content with executing on pre-defined tasks and roadmap, you’re directly in touch with business challenges and customer pains, and use this to inform your focuses, prioritization calls, and the direction you provide your team.

• You’re a people-first servant leader. You understand that high performance is only possible in an empowered and well-cared-for team.

• You have at least one significant prior experience managing a full-stack engineering squad. You’re comfortable:
  • Building, running and continuously iterating on squad rituals that fit your squad’s context and foster efficiency.
  • Collaborating with cross-functional counterparts: PM, Product Designer, Customer Success.
  • Supporting and coaching your IC direct reports, and giving them regular feedback to help them grow in alignment with wider company goals.
  • Managing in both French and English, in a remote context.

Nice to have

• You have prior experience with the technologies in our stack.
• You have prior experience building teams from scratch, from setting initial rituals to federating a newly created team around its mission.

👐 What you’ll get…

• Flexible hybrid remote model: work from our Paris office or fully remotely, as long as you're within one hour of Paris time. We know that everyone has their own way of working that best fits their lifestyle and needs.
• International environment: join a diverse team with 10+ nationalities where English is our official language.
• People-centric company: we believe that happy and healthy collaborators can achieve great things. Investing in their wellbeing is investing in our success. Check out what our employees are saying about us on Glassdoor!
• Fun workplace where connections thrive: we value human connections and a collaborative work environment. That is why we organize opportunities to spend time together, whether physically or remotely.
  • 4 mandatory gatherings per year: we cover your expenses to join key company-wide events, including company & team offsite, plenary session and team event in Paris.
  • office events: bi-monthly lunches at a restaurant with your peers, afterworks, breakfasts, themed activities...
  • remote events: quarterly virtual gatherings (e.g. cheese tasting, flower decoration) and a buddy program to connect with teammates.
• 33 days of paid time off: a generous PTO policy to support your work-life balance.
• Swile card: Meal vouchers and more than €500/year for green transport subsidies (public transport, bike purchases, protective gear etc.).
• Coworking space: If you’re outside of Paris area, we’ll refund up to €500/month for a coworking space.
• Work from home set-up: Get up to €500 to create an optimal home office with a desk and/or chair.

Recruitment process

Our hiring process is structured to avoid bias and ensure a fair assessment of all our candidates.

Our interviews are suited to our flexible remote policy, meaning you can choose whether you want to attend them on-site (on the condition that the interviewer(s) are onsite themselves) or remotely.

☎️ 45min l Screening interview with Angélique, Talent Acquisition Manager 

To better understand your job search, and verify that there’s a mutual fit for the position.

📝 01:00 l API interview with Damien, Software Engineer on the team 

A live coding exercise to assess your technical skills.

👀 01:30 l People, Product and Process interview with Julien, Staff Engineer, and Astrid, Product Manager 

An assessment of your core managerial skills.

🤝 01:00 l Top grading interview with Loïc, VP Engineering 

To understand your career story and evaluate your position-related soft skills.

😂 00:45 | Fit interview with three Shipup team members 

Open-ended discussion, a chance to ask any remaining questions you might have, and to ensure that there’s a good mutual fit!

🕵️ Reference check

We’ll check in with two references, one of which is a manager (past or current), to better understand how to support you in this new role.

💸 Job offer

We make you a job offer!

End notes

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.