At Shipup, our mission is to create a seamless, proactive, and branded post-purchase experience for online retailers. 🛍🛒

If you’ve ever shopped online, you’ve probably already had your patience tested by an order that never seems to come. For online retailers, a bad post-purchase experience is a costly nightmare: it hurts customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints to customer service.

We’re a SaaS company that tracks online retailers’ orders in real-time to make online shopping less stressful. Customers are happier, complain less, and buy again more.

Shipup is looking for passionate people to help deliver unforgettable experiences that inspire lifelong loyalty.

We work with more than 300 brands in Europe and North America, including some very successful digital native brands (Cheerz, Blissim, Withings, Feed, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Go Sport, Yves Rocher, Zadig & Voltaire, Petit Bateau, etc…).

In 2022: Shipup announced that Global Blue had acquired a majority stake in the company while staying an independent structure.

Today it’s a 65+ people company that envisions a world where brands keep their promises along the entire customer journey.

Our company culture & values

• ✊ Ownership

Taking ownership means feeling completely responsible for our goals — and this is something all of Shipup adheres to! We believe that every single one of us needs to feel accountable for the results of our work. This creates a state of complete trust in each other.

• 💡 Initiative

Our teams’ are founded on pushing each other to take initiative. Today, we constantly take action without being told what to do and come up with solutions to problems!

• 👨‍👦 Empowerment

We want all of our employees to succeed. Thus, we provide everything and anything they need to thrive! We also encourage everyone to take action and more importantly, we support them if they make mistakes.

• 🧸 Caring

One of Shipup's priorities is to create a culture of care daily. We not only care about our co-workers, but we deeply care for our customers and the customers of our customers! Our whole product is based on how much a company cares for its clients, and we love it!

• 🏋️‍ Ambition

Our team always sees the bigger picture! We have a strong desire and determination to succeed.

Job description

As the UK Business Expansion, you will play a pivotal role in driving our international growth strategy in the UK. This position offers a unique opportunity to make a significant impact on our global expansion efforts and shape the company's success in this key market. Your responsibilities will include shaping and executing account strategies to create new business opportunities for Shipup with Antoine, the sales manager responsible for the UK & I region. To excel in this role, you should be a true entrepreneur willing to self-source sales opportunities and navigate complex organizations with multiple stakeholders throughout the entire sales process.

Your Key missions

• Launching the new sales initiative in the UK with Antoine, the sales manager responsible for the UK & I region by establishing a robust sales pipeline using various prospecting methods (e.g., LinkedIn outreach, participation in networking events).
• Engaging with potential clients through the entire sales cycle, from prospection to closing.
• Demonstrating an ability to multithread and access C-level executives.
• Communicating and demonstrating our value proposition and getting deep into Shipup’s technical product knowledge.
• Collaborating with the marketing and sales enablement teams to organize targeted events in the UK and develop sales and marketing materials to bolster the sales initiative.
• Collaborating with the French sales team to exchange market insights, identify new business opportunities and improve sales practices.

This presents a unique opportunity for a salesperson with an entrepreneurial mindset to advance their career by pioneering the launch of a new country with a sales manager. Seize the chance to join an innovative and expanding company where your contributions will have a significant impact.

What you have... 

• You have strong full and complex sales cycle experience (5+ years of relevant closing experience) preferably in a technology/software environment, demonstrating a successful history of outbound prospecting and closing deals within the UK market.
• You have a proven ability to exceed new business sales targets and drive continued revenue growth preferably with SMB+ and Mid-Market accounts.
• You have an extensive experience with sales tools (e.g., Salesforce, Hubspot, Outreach).
• You have the willingness to work, sell, and collaborate in a fully remote environment (although you will be invited to our Paris office on numerous occasions to coordinate and receive support from the entire sales team).
• You are known for your entrepreneurial spirit and your resilience and relentless drive for success, while also being open to learning and continuous growth.

It would be nice if you also have:

• Previous experience in opening a new line of business or entering a new country.
• Experience in e-commerce and B2B SaaS.
• An existing network in the UK.

What you’ll get…

🏅 Embrace the opportunity to be one of the first launchers for the UK market where everything has to be done!

🧸 People-centric company: A team where everyone cares about one another. We’re very proud of being a great place to work. Read what our employees are saying about us on Glassdooequal-opportunityws would recommend it to a friend)✨

🗃 Startup spirit & the structured environment: a fast-paced environment, where there is a lot to learn but, at the same time, you are in a mature, organized environment with a clear product vision.

🇫🇷 Stylish office located in Paris, 9ème (Rooftop access!)

🍰🍾 Weekly events: lunches, dinners, drinks, parties…

⛷ Every year we organize amazing company-wide offsite to strengthen our social ties.

🌎 We have more than 15 different nationalities at Shipup!

Our hiring process

☎️ 30 to 45 min l Screening interview with Angélique, our Senior Talent Acquisition Manager

🚀 01:30 l Technical interview with a case study exercise to prepare at home with Antoine (Sales Manager EMEA) and Didier, our VP of Sales

☕️ 01:00 l Top-grading / motivational interview with Antoine and Didier.

🥗🍻Culture fit

💞 Reference check

End notes

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Want to ace the interview? Here are some tips:

• Think about some past relevant experiences you’ve had. We’re specifically looking for examples of when you took initiative, navigated ambiguity, and managed projects autonomously.
• Use the STAR method.
• Create a free Shipup account here, and get to know the product.