Who are we?

Shipup is a 50+ people company that envisions a world where brands keep their promises along the entire customer journey.

That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs.

Shipup is an early growth startup, predominately based in our Paris HQ, and we are expanding our US team rapidly. Shipup is looking for truly passionate people to help build something great.

Our values

• ✊ Ownership
  We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work.

• 💡 Initiative
  Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it.

• 👨‍👦 Empowerment
  We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished.

• 🧸 Caring
  Being concerned about our co workers, our customers and the customers of our customers.

• 🏋️‍ Ambition
  Always seeing bigger and having a strong desire and determination to succeed.

Job description

As a Business Development Representative (BDR) at Shipup, you will work closely with the Sales Team to build a qualified pipeline for the business by identifying target prospects through email, cold calls, and social outreach. You will be what drives success for our sales team.

Your goal will be to provide the sales team with qualified opportunities. The BDR role is designed to provide individuals with hands-on experience in a fast-paced start-up environment where things are constantly changing and evolving.

Duties and Responsibilities

• Build and maintain a healthy pipeline of prospective outbound opportunities.
• Generate sales-ready meetings and opportunities for the AE using cold calling, email, and social outreach.
• Sit in on prospective client calls to understand and uncover customer needs and business problems to effectively communicate how Shipup can solve them.
• Collaborate with the team by bringing innovative lead generation ideas.
• Use and maintain our CRM system according to our standards; provide metrics on leads
• Work in collaboration with the Account Executive team to improve on a daily basis
• Provide feedback and improve the process where you deem it necessary

Meet the NYC team

• Stephen Ciampaglio, Sales Manager
• Richard Minega, BDR
• David Fehr, BDR
• Jose Martinez, Account Executive
• Sierra Lieblich, Account Executive
• Diane Dessons, Chief of Staff
• Terence Delahaye, Co-founder & COO

Sales at Shipup

• Deal Size: $20k ARR
• Close rate: 35%
• Growth: 2x
• Customers: Adoreme, Purple Carrot, Ssense, Na-kd, Morrocan Oil, and more
• Profile Buyer: Customer support manager / Ecommerce director

Preferred experience

You could be a good fit if:

• You are coachable, tenacious, and embrace challenges
• You demonstrate excellent written and oral communication
• You enjoy selling, are able to celebrate the small wins, and genuinely have fun at your job
• You embrace cold calls as a means to reach decision-makers to set up demos
• You are able to engage in conversation with anyone effortlessly
• You are a highly motivated, driven, and self-starting individual
• Salesforce and/or Hubspot experience is a big bonus

Why should you apply? 👐

You will have a strong 💪🏼 impact and will be fully responsible in helping to build our scale phase

• Join us at a magical time: in 3 years, you will be able to say: “I was there when it was only 7 of us in the US”. Your decisions will have a long-term impact.
  
• Defined career path based on performance. Our goal is to get you to the next step.
  
• A team where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
• Nice off-sites (Sicily, Marrakech, Corsica...) 
• Cosmopolite & multi-cultural mindset
  
• Stylish office located in Dumbo, in Brooklyn (Rooftop access, large windows with natural light and a view on Brooklyn Bridge from your desk)

Our promise

• We will teach you the skills necessary to advance on the career path you choose
• You will be an important member of our team and have a voice for impacting positive change

Company Benefits and Perks

• 💰 Starting yearly base salary of $50,000 and around $65,000 OTE with an objective of 4 month ramp-up
• 🪜 Career-ladder in place to help you grow at Shipup and reach higher objectives and increase your OTE above the average listed here
• ✈ 4 weeks vacation and parental leave
• 💻 Latest MacBook Pro or equivalent
• 🥗🍰🍾 Weekly events: lunches, dinners, drinks, parties…
• 👩‍⚕️ Health coverage
• ⛷Every year  we organize company-wide insane off-site in Europe & in the US to strengthen the social bonds
• 🙆‍♀️ Our people matter, and work-life balance is important at Shipup

Recruitment Process

📞 Pre-qualification call with our Sales Manager Stephen

💡 Interview with Stephen 

🥗🍻 Culture fit

End notes

If you don’t meet 100% of the qualifications outlined above - that’s okay, nobody’s perfect! We believe in hiring people, not just skills. We encourage you to apply if you think this is a role that would make you excited to come to work every day.

Shipup is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.