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- Based in : Paris 10th (up to 3 days per week, on remote) - Contrat : Full-time permanent contract - Manager :Quentin (CPTO & co-founder) - Team : Product & Design - Salary : between 50 and 60k€ +BSPCE
Shipup is a 50+ people company that envisions a world where brands keep their promises along the entire customer journey.
That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs.
✊ Ownership We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work.
💡 Initiative Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it.
👨👦 Empowerment We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished.
🧸 Caring Being concerned about our co workers, our customers and the customers of our customers.
🏋️ Ambition Always seeing bigger and having a strong desire and determination to succeed.
We’re looking for a second Product Designer to help us create the best product for our users.
Our promise : You will have a lot of responsibility, autonomy and many things to build or implement.
3 reasons to believe us :
Our CPTO is looking for people he can rely on (ownership, initiative, ambition…)
Our weaknesses are in research, metrics and data analysis where we want you to help us on these subjects
We need someone who can implement the right processes and practices to carry out projects
🛍 As a Product Designer @Shipup, you will
Partner closely with our Tech and Product teams to plan and scope our product roadmap
Craft every detail of new product features, from idea to UX to pixel-perfect execution
Test what you crafted to learn from our customers
Help us improve our existing set of features by finding key areas of improvement
Improve our new design system recently deployed and help us to make it grow
Spread the design culture within the teams
🙌 Our team
You’ll join our Product & Design team led by Quentin (CTO/CPO & Co-founder) :
2 product managers
1 product designer
Engineering team : 8 advanced/senior developers and 1 VP of Engineering Project management : SCRUM sprints of 2 weeks (daily, planning, retro, grooming…)
Our technical platform is divided into two squads :
Online-shopper perceived value : this squad has the ownership of all features that are directly dedicated to end-customers. Squad members will focus on features for which the benefits are mainly perceived by / or directed towards the latter.
Merchant perceived value : this squad has the ownership of all features that benefit directly the Merchants. Squad members will focus on providing our merchant’s operations and CS teams with the tools and resources they need to be successful.
We offer each Shipup team one group activity per month (on a voluntary basis). Some examples of activities: escape game, ping pong, axe throwing, or karaoke 🎤 !
Shipup also offers each team an offsite to various destinations like Arcachon or Sevilla once a year. Activities include workshops, city tours, restaurants, activities...
Lunches and after work with colleagues
ShipUp plans lunches in restaurants every two weeks and one after work a month to enjoy good times together🍝🍣 .
Shipup organises at least one offsite per year to meet the whole Shipup team (Paris and New York offices and full remote employees included) in other, more exotic destinations: Marrakech, Sicily and many others to come 🎉 .
Work from home
Being able to work from everywhere you want three days (of your choice) per week💻 .
It is also possible for New York employees to come work in the Paris office as they would normally, and vice versa.
🔍 What are we looking for?
Shipup is looking for new talents who can work autonomously and want to be the master of their craft - from A to Z.
Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…).
Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
🛍 Product & Design·Paris·
Product Designer (Advanced)
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