At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍

If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints at customer support.

Shipup is a SaaS company that tracks in real-time the orders and deliveries of online retailers in order to create a seamless, branded, and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.

The company has been created at the end of 2016  by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.

Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).

June 30th 2020: Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.

Our values

• ✊ Ownership

We choose to be here and to do what we do. We are responsible for our objectives and the output of our work.

• 💡 Initiative

We are taking action without direction from above to improve our knowledge and solve problems. Initiative is a key reason for success and places an obligation not to stifle it.

• 👨‍👦 Empowerment

We encourage those below us to take action and support them if they make mistakes. We explain what we want to be accomplished and allow flexibility in how it is executed.

• 🧸 Caring

We are being concerned about our co-workers, our customers and the customers of our customers.

• 🏋️‍ Ambition

Always seeing bigger and having a strong desire and determination to succeed.

Job description

More than ever, with the impressive growth in e-commerce during the pandemic, we need to onboard new talent. 💥 That's where you come in.

We’re looking for a passionate Account Executive (AE) who will be responsible for developing and closing new deals in UK. You will report to our VP Sales and will help drive revenue by working closely with the BDR team to increase your sales funnel conversion and hit/exceed monthly/quarterly quotas.

Duties and Responsibilities

• Master the competitive landscape and know customer needs in order to articulate the best proposition to prospective customers.
• Proactively provide feedback on processes & product to help Shipup learn and adapt to newly discovered best practice.
• Work closely with the BDR’s that you partner with on deals and provide them with coaching and feedback.
• Convert qualified leads to closed-won deals in an efficient manner, by generating quotes, working through pricing discussions, overcoming objections, and getting signed agreements.
• Work closely with the Client Success team to ensure that clients are successfully onboarded.
• Maintain clean records on prospects, activity, and metrics on our CRM.
• Regularly share your progress, identify blockers and drive resolution with the rest of the sales team. 

You could be a good fit if

• You have a first Saas experience.
• 2+ years of experience as a previous Account Executive.
• Fluent in English (additional European language is highly desired).
• Proven track record of exceeding quotas
• Experience with sales tools (Hubspot, Salesforce, Outreach…)
• Ability to have strategic, business-oriented conversation at the VP and C-level
• Have excellent communication skills. Detail oriented, strong grammar and writing skills 

Our hiring process

📞30' Pre-qualification call with Angélique, Talent Acquisition Manager
🖥 Home assignment
💡60' interview with Didier, Sales Manager + 60' interview with Amine, VP Sales 
🥗🍻Culture fit
✅ Reference check

Why should you apply ? 👐

💰Attractive salary : salary, equity, multiple benefits (meal vouchers, coffees, transportation, health insurance…), sponsorship, relocation package, internal events and offsites.

🌍 International : multicultural teams where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨).

🤩 New renovated office : stylish office located in the heart of Paris (🚉 75010).

🚀 Growth : In 3 years, you will be able to say: “I was there when it was only 40 of us”. Join us at a magical time: Shipup’s been exponentially growing in the past few months.

🧸People-centric company : our people matter, work-life balance is important at Shipup.