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Business Development Representative - BDR (Europe)
At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍
If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare: it drags down customer satisfaction, online reputation, and repeat purchase rate while inflating the volume of complaints at customer support.
Shipup is a SaaS company that tracks in real-time the orders and deliveries of online retailers in order to create a seamless, branded, and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.
Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).
June 30th 2020:Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.
We choose to be here and to do what we do. We are responsible for our objectives and the output of our work.
We are taking action without direction from above to improve our knowledge and solve problems. Initiative is a key reason for success and places an obligation not to stifle it.
We encourage those below us to take action and support them if they make mistakes. We explain what we want to be accomplished and allow flexibility in how it is executed.
We are being concerned about our co-workers, our customers and the customers of our customers.
Always seeing bigger and having a strong desire and determination to succeed.
More than ever, with the impressive growth in e-commerce during the pandemic, we need to onboard new talents 💥. That's where you come in.
As a Business Development Representative (BDR), your main mission is to focus on the pre-sales phase: lead generation and qualification (cold call and cold emailing - or rather warm calling ☀️).
This position is an essential stage of the sales cycle, within Shipup but does not include the closing part of the deals which is managed by our Account Executive Team.
Use our tools to establish lists of targeted prospects.
Conduct your own cold calling and emailing campaigns.
Work closely with the BDR team and uncover best practices.
Analyze your performance to hone your sales pitch and prospection campaigns.
Align with our Account Executive to understand their needs and adapt your pitch.
Ability to sell in English and in at least one other European language
You could be a good fit if
You are motivated
Strong phone communication skills - fearlessness in picking up the phone
You have excellent oral and written communication skills
You have an excellent level of English both written and spoken.
You are passionate about human contact and you enjoy bringing value to your prospects.
You are persevering and autonomous
You have an interest in SaaS and the world of Tech
The hiring process
📞 Pre-qualification call with Angélique, Talent Acquisition Manager (30 min)
🤚🏻Interview with one of our BDR Manager and Amine, VP Sales (1-hour 30): Questions about the BDR position, role play, etc.
☀️Interview with our BDR Manager and Amine (1 hour): Motivation & Culture
✅ Reference check
Why should you apply? 👐
International : multicultural teams where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
In 3 years, you will be able to say: “I was there when it was only 50 of us”.
Stylish office located in the heart of Paris (75010, 🚉 Poissonière).
Many events outside of work such as lunches, afterworks, parties, team building… 😎
Your well-being: take care of your mental health with therapy sessions via Mokacare and sports activities with ClassPass
Nice off-sites (Sicily, Marrakech, Corsica, Cap Ferret, Val d’Isere…)
Being able to work from home three days (of your choice) per week.
People-centric company : our people matter, work-life balance is important at Shipup
We offer each Shipup team one group activity per month (on a voluntary basis). Some examples of activities: escape game, ping pong, axe throwing, or karaoke 🎤 !
Shipup also offers each team an offsite to various destinations like Arcachon or Sevilla once a year. Activities include workshops, city tours, restaurants, activities...
Lunches and after work with colleagues
ShipUp plans lunches in restaurants every two weeks and one after work a month to enjoy good times together🍝🍣 .
Shipup organises at least one offsite per year to meet the whole Shipup team (Paris and New York offices and full remote employees included) in other, more exotic destinations: Marrakech, Sicily and many others to come 🎉 .
Work from home
Being able to work from everywhere you want three days (of your choice) per week💻 .
It is also possible for New York employees to come work in the Paris office as they would normally, and vice versa.
🔍 What are we looking for?
Shipup is looking for new talents who can work autonomously and want to be the master of their craft - from A to Z.
Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…).
Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
EMEA l Sales·Paris·
Business Development Representative - BDR (Europe)
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