Select which cookies you accept
When you visit this website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Below is a list of different categories of cookies that may be set and that you can freely change. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
These cookies are required and must be accepted to use this site.
These cookies collect data about how visitors use this website.
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
These cookies are used to deliver adverts more relevant to you and your interests.
At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍
If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare : it drags down customer satisfaction, online reputation and repeat purchase rate while inflating the volume of complaints at customer support.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.
Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).
June 30th 2020:Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.
We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work.
Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it.
We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished.
Being concerned about our co workers, our customers and the customers of our customers.
Always seeing bigger and having a strong desire and determination to succeed.
At Shipup, we enjoy working with humble engineers who seek to work in a learning, collaborative and friendly environment.
Our developers come from diverse education backgrounds and know how to use & adapt their tools according to the challenges. They do care and are proud of how they do their stuff but also why.
They enjoy contributing to the company & product activities that allow them to make an impact beyond the code itself.
Today, we’re looking for our first DevOps & Back-end engineer whose main mission will be to take the leadership of all DevOps topics.
🛍 As a DevOps x Back-end engineer @Shipup :
Take responsibility over Shipup's infrastructure to ensure the right balance b/w availability, developer experience and cost
Identify and mitigate potential current and future points of failure in Shipup's infrastructure
Prepare a reliability handbook and ensure all on-call-engineers are trained to respond to outages
Audit and mitigate security vulnerabilities in our applications and infrastructure
Ensure optimization of all dev and ops processes through measurement and evolutions (including but not limited to CI, test coverage, monitoring)
Reduce time to feedback in development and QA
You’ll develop new products on our roadmap (delivery forecasting module, marketplaces management…)
You’ll integrate new e-commerce platforms and new carriers
You’ll optimize our current platform (scalability, unit and integration tests) and develop new internal tools (reporting, better CI / CD pipeline…)
As time goes on, DevOps challenges will become more and more frequent. That's why, the time spent on devops projects will become much more significant.
🙌 Our team
You’ll join a team of fourteen (8 technical people, 1 product director, 2 product managers & 1 product designer) led by Quentin (our CTO & CPO) and Florian (VP Engineering).
This team is divided into two squads :
Online-shopper perceived value (where we are hiring) : this squad has the ownership of all features that are directly dedicated to end-customers. Squad members will focus on features for which the benefits are mainly perceived by / or directed towards the latter. Team members :Aliou (Lead Developer), Thomas, Jean and Arthur (Developers)
Merchant perceived value : this squad has the ownership of all features that benefit directly the Merchants. Squad members will focus on providing our merchant’s operations and CS teams with the tools and resources they need to be successful.
Monolithic infrastructure + introduction of microservices (for about a year, 3 services today)
PostgreSQL + Elasticsearch + RabbitMQ for storage
Ruby on Rails and Go backend
React (ES6 + Webpack + Redux) frontend
Project management : Asana, Notion, Slack, GSuite
👩💻 Organization & How the team works
Our Tech & Product team relies on a robust framework, which allows developers to work on the projects that are most valuable to our customers and also considers the technical evolutions necessary for the good health and maintainability of the product.
Multidisciplinary teams following the squadphilosophy : get one Lead Developer, one Product Manager and one Product Designer in each team
Good & recognized development practices : review groups, pair-programming, continous delivery, slack time, extensive documentations...
Quarterly roadmap executed in 2 weeks sprints with integrated feedback loops
On-call process : each week, a different member of the team has to take care of the application monitoring as well as cutomer requests and issues. It's a great opportunity to be closer to the end-user and collaborate with other Shipup teams.
You can have more information about our tech organization here.
You could be a good fit if
You’ve worked on a product experiencing rapid-growth — your work is well-crafted and well-tested for scale
You can readily learn most technologies as you go. To you, technologies are about tools and tradeoffs, not an ideology
You care about the business implications of anything you build. You’re not just going after cool stuff — you understand the balance between craft, speed, and the bottom line
You have backend and infrastructure experience
Nice to have
You’re fluent with Ruby
You already faced an environment with similar technical constraints or > than Shipup : large volume of data, communication between services, highly distributed architecture…
You have already worked on projects with specific architecture problems where you found solutions: monitoring and implementation
Our recruitment roadmap remains unchanged due to health conditions. On the opposite, we need more than ever resources to reach our ambitious objectives. That’s why we guarantee a fully remote hiring process for all candidates.
Here are the 4 steps of our recruitment process :
☎️ (45min) Screening call with Quentin, our Tech Talent Acquisition Manager To better understand your career plan and answer any of your questions
🧑💻 (01:30) Technical test with Quentin, our CTO To evaluate your DevOps hard skills
🤝 (01:00) Hiring manager interview with Aliou To evaluate your development hard skills and soft skills
😂 (01:30) Drinks or lunch with the team To ensure that you will be in line with our values and culture
Why should you apply ? 👐
🗃 Startup spirit & structured environment : a fast-paced environment, where there is a lot to learn but, at the same time, you are in a mature, organized environment with a clear product vision
💪 Strong impact : this is a new key role we're opening. You will lead all DevOps topics.
📚 Career growth : talent management is essential for us. From onboarding and performance management to career development, we have already a mature organization and the managers to help you grow.
🧠 Seniority : our team is mostly composed of senior talents, ideal for learning and growing quickly
💰Attractive salary : salary, equity, multiple benefits (meal vouchers, coffees, transportation, health insurance…), sponsorship, relocation package, internal events and offsites
🌍 International : multicultural teams where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
🤩 New renovated office : stylish office located in the heart of Paris (🚉 75010)
🚀 Growth : our environment is rapidly growing in Europe and in the USA
💻 High-quality equipment : latest Macbook Pro or equivalent
🧸 People-centric company : our people matter, work-life balance is important at Shipup
We have a budget of 50 euros per month for all employees to do activities with other Shipup members. Examples of activities: wine tasting, dinner, weekend brunch or horse riding classes 🐎!
Lunches and dinners
Many lunches and dinners (not mandatory) are organized once a week to enjoy great times together 🍝🍣.
At least one offsite per year (when sanitary conditions allow it)! Marrakech, Sicily and many destinations to come 🎉.
Work from home
Being able to work from everywhere you want every Thursdays and Fridays 💻.
🔍 What are we looking for ?
Shipup is looking for new talents who can work autonomously and want to be the master of their craft - from A to Z.
Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…).
Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
Already working at Shipup?
Let’s recruit together and find your next colleague.