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At Shipup, our mission is to create a seamless, proactive and branded post-purchase experience for online retailers. 🛍
If you are used to buying online, you probably already went through the experience of losing your nerve for an order that encounters multiple incidents. For online retailers, a poor post-purchase experience is a costly nightmare : it drags down customer satisfaction, online reputation and repeat purchase rate while inflating the volume of complaints at customer support.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…). Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
The company has been created at the end of 2016 by Romain, Terence and Quentin : 3 co-founders from HEC Paris and Centrale Paris who used to work for Drivy (acquired by Getaround), Rocket Internet, Casper and Dashlane.
Shipup works with more than 400 brands in Europe and North America, some of which are very successful digitally native brands (Cheerz, Blissim, Withings, Feed., Le Petit Ballon, Respire, Aime, Na-Kd, Ssense, Ysé, A.P.C. …) while others are larger, more traditional accounts (Leclerc, Carrefour, Intermarché, Go Sport, Yves Rocher…).
June 30th 2020:Shipup announces a 6m€ series A in order to open an office in New York and recruit 45 people in the next 12 months.
We choose to be here and to do what we do. We are responsible for our objectives and for the output of our work.
Taking action without direction from above to improve our knowledge and come up with solutions to problems. Initiative is a key reason for success, and places an obligation not to stifle it.
We encourage those below us to take action and support them if they make mistakes. We explain what we want accomplished and allow flexibility in how it is accomplished.
Being concerned about our co workers, our customers and the customers of our customers.
Always seeing bigger and having a strong desire and determination to succeed
We’re looking for our first data profile whose main missions will be to :
(Build) Set up the data infrastructure
(Analyse) Make the data available for all other teams
(Maintain) Keep a machine learning model in production
(Automate) Simplify and automate our wiring process
Our promise : You will have a complex technical challenge, a lot of responsibility and autonomy
3 reasons to believe us :
Our data infrastructure has to be built from scratch
Our data volume is huge
You will be our first data profile where everything will rely on you
💻 As a Data @Shipup, you will
As our first Data profile, you will report to Romain (our Product Director) and work closely with our CTO, technical leaders and other leaders (sales, marketing, CSM, admin…).
Your missions :
You’ll create the foundations of the data environment for Shipup
You’ll build tools and processes to continuously monitor and update our existing carrier integrations, ensuring our mission critical product features perform reliably
You’ll work on key initiatives to create a data-driven mindset across all teams at Shipup
You’ll help us scale the data engine powering our shipping carrier integrations: Shipup connects to more than 80 shipping companies with constantly evolving specifications that need to be syncronised with our internal systems
You’ll oversee the addition of new carriers to our partner list
🙌 Our team
You’ll join a team of fourteen led by Quentin, our CTO & CPO :
Engineering : 9 technical people (1 vp engineering, 2 lead developers/engineering managers, 1 senior front and 5 full-stack/back-end engineers)
Your manager : Romain Your team : Product & Design
You could be a good fit if
You’ve studied in an engineering or statistics school
You’ve already built a data warehouse, ideally with a large volume of data
You’ve worked as a data engineer for at least one year on a product experiencing rapid-growth
You’ve good knowledge of dimensional modeling, SQL and programming skills
You’re fluent with Python
Your work is well-crafted and well-tested for scale
You pay great attention to details. You’ve shipped prior work that is known for its reliability
You speak english
Our recruitment roadmap remains unchanged due to health conditions. On the opposite, we need more than ever resources to reach our ambitious objectives.
That’s why we guarantee a fully remote hiring process for all candidates.
Here are the 4 steps of our recruitment process :
☎️ (45min) Screening call with Quentin, our Tech Talent Acquisition Manager To better understand your career plan and answer any of your questions
📝 (01:00) Homework To evaluate your hard skills
🤝 (01:30) Technical interview with Quentin To evaluate your hard & soft skills and give you more information about our business, product and data challenges
😂 (01:30) Drinks or lunch with the Product & Design team To ensure that you will be in line with our values and culture
🤩 Why should you apply ?
💪 Strong impact : you will be one of the main players in our data growth !
🐙 Versatility and potential career development : you will have the ownership over a significant amount of data and you will be our first data profile. You will be able to grow as we expand the structure.
💰Attractive salary : salary, equity, multiple benefits (meal vouchers, coffees, transportation, health insurance…), sponsorship, relocation package, internal events and offsites
🌍 International : multicultural teams where everyone cares for one another (If you want to read what our employees are saying about us on Glassdoor ! ✨)
🤩 New renovated office : stylish office located in the heart of Paris (🚉 75010)
🚀 Growth : our environment is rapidly growing in Europe and in the USA
💻 High-quality equipment : latest Macbook Pro or equivalent
🧸People-centric company : our people matter, work-life balance is important at Shipup
We have a budget of 50 euros per month for all employees to do activities with other Shipup members. Examples of activities: wine tasting, dinner, weekend brunch or horse riding classes 🐎!
Lunches and dinners
Many lunches and dinners (not mandatory) are organized once a week to enjoy great times together 🍝🍣.
At least one offsite per year (when sanitary conditions allow it)! Marrakech, Sicily and many destinations to come 🎉.
Work from home
Being able to work from everywhere you want every Thursdays and Fridays 💻.
🔍 What are we looking for ?
Shipup is looking for new talents who can work autonomously and want to be the master of their craft - from A to Z.
Shipup greatly values inventive candidates who are not afraid of the day to day of a start-up or jostled by ever present surprises and challenges.
Shipup is a SaaS company that tracks in real time the orders and deliveries of online retailers in order to create a seamless, branded and reassuring post-purchase experience (proactive and live notifications, customized tracking pages, customer surveys at delivery…).
Thanks to Shipup, ordering online is less stressful. Online shoppers are more satisfied, they complain less and buy again more.
Already working at Shipup?
Let’s recruit together and find your next colleague.